Call Centre environment
MAJOR RESPONSIBILITIES AND KEY RESULTS AREAS
People Management
Build
compliance purposes.
Call Centre Performance Management & Reporting
Provides
complaints handling
Knowledge of Call Centre Management systems.
ATTRIBUTES:
in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS AREAS People Management Build & follow up and compliance purposes. Call Centre Performance Management & Reporting Provides advice and & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) 5. Governance procedures, and legal requirements . • CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING (10%) • Provides advice & complaints handling • Knowledge of Call Centre Management systems • Resilient. • Proactive. • Action-oriented
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
Manager, City Centre, Durban City, Company Name: Debonairs. Manager required for Debonairs store. Experience
Kitchen Manager, City Centre, Cape Town. Company Name: Mugg and Bean. We are a very bussy coffee shop in Canal Walk. The candidates must have strong leadership skills and can perform well under pressure. An Important Announcement from (jobscoin.com) for jobs seekers and employers. Do not pay any typ
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Experience • More than 2 years' call centre and/or customer management experience (Solution training will
Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from