Smart Grid technologies is seeking a After-Sales Technician. The successful incumbent should possess an in-depth
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
Responsibilities: Lead a team of proficient technicians and service advisors to provide exceptional automotive
mechanic sales experience. Prior auto mechanic technician experience. Retail experience Great customer
mechanic sales experience. Prior auto mechanic technician experience. Retail experience Great customer
goods returned, handling customer queries, etc General assistance – counting stock, assisting in warehouse
control: Handling damages on vehicles etc. System and General Administration Data Capturing Valid Driver's License
control: Handling damages on vehicles etc. System and General Administration Data Capturing Valid Driver's License
Minimum 2-3 years' inbound call centre experience General administrative experience Customer service experience
years’ inbound call centre experience