Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated call center professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance for inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction times for customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays, our call center operates
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify Provide product and service information to customers Matric Must have Call centre experience – at least
all customer queries are dealt with in an efficient manner and that a high level of client service is
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the logis
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
non-account clients.
Run delivery reports by customer as and when required by management.
Assist
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries efficient manner and that a high level of client service is maintained. REQUIREMENTS South African citizen Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the logis Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times
Are you a seasoned customer service specialist with a knack for sales and supply chain management? Do excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction be to provide superb customer service, lead and motivate the customer services team, manage incoming incoming orders, and develop customer service improvement programs. You'll play a crucial role in setting and
is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning providing excellent customer service is to be friendly · Know your product or service and respond in a timely · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission ·
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries efficient manner and that a high level of client service is maintained. REQUIREMENTS South African citizen Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the logis Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify Provide product and service information to customers Matric Must have Call centre experience – at least
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Experience in handling ocean exports, customer service and front-office admin essential.
customer service, as well as assisting with the reception duties
Service Calls
Log incoming service calls with all required information (date,
time, customer name, contact name, telephone number, address, machine serial and model number, etc.)
Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously