for a Shift Supervisor, located at Cape Town International Airport, reporting into the Branch Manager. Subsidised company uniform. Training and development
years experience as a Cutomer relations Manager Internally. Collecting and analysing customer data Tracking representatives Using CRM systems to manage relationships. Developing new ways to meet customers needs. Handling customer timeously Creating and executing retention campaigns Developing marketing campaigns to attract new customers
years experience as a Cutomer relations Manager Internally. Collecting and analysing customer data Tracking representatives Using CRM systems to manage relationships. Developing new ways to meet customers needs. Handling customer timeously Creating and executing retention campaigns Developing marketing campaigns to attract new customers
within allocated deadlines Liaises with relevant internal parties to ensure product content requirements for the online customer Maintains high levels of internal service Takes responsibility within the department identity is maintained during all interactions with internal & external customers Offers alternate solutions communication and negotiation skills Desire to develop a career in omni-channel retail or ecommerce Behaviours: information when resolving organisational problems Develops plans and prioritises initiatives that align to
within allocated deadlines Liaises with relevant internal parties to ensure product content requirements for the online customer Maintains high levels of internal service Takes responsibility within the department identity is maintained during all interactions with internal & external customers Offers alternate solutions communication and negotiation skills Desire to develop a career in omni-channel retail or ecommerce Behaviours: information when resolving organisational problems Develops plans and prioritises initiatives that align to
and support to a team of service desk analysts; Develop and coach team members to improve performance, deliver training and development needs in line with company procedures; Develop, grow and maintain professional professional working relationships with all internal an external stakeholders and customer equivalents; experience; A real passion for people management and development in a large team; A passion to deliver excellent Effective communication and interpersonal skills with internal and external stakeholders with the ability to
managing a team of +- 18 agents
Planning And Objective Setting Through Establishing, Developing AndManaging The Business Plan For The Department Communications department and zone management to develop long-term strategic plans for the department. 1 improvement strategies identified through both internal and external stakeholder feedback. 1.7 Assist Relations with the development of national initiatives for the division and develop project plans for proactive quality assurance and take the lead in the development and implementation of policies, procedures and
Planning And Objective Setting Through Establishing, Developing AndManaging The Business Plan For The Department Communications department and zone management to develop long-term strategic plans for the department. 1 improvement strategies identified through both internal and external stakeholder feedback. 1.7 Assist Relations with the development of national initiatives for the division and develop project plans for proactive quality assurance and take the lead in the development and implementation of policies, procedures and
, Developing And Communications department and zone management to develop long-term strategic plans for the department.
1 improvement strategies identified through both internal and external stakeholder feedback.
1.7 Assist Relations with the development of national initiatives for the division and develop project plans for proactive quality assurance and take the lead in the development and implementation of policies, procedures and