nature of experience:
/>RESPONSIBILITES:
service? We are seeking a skilled Customer Services Manager to oversee our clients' Inbound and Outbound CRM manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll drive excellence or Diploma in Business Management. Minimum 5 years of operational management experience in a Call Centre complaints handling Knowledge of Call Centre Management systems Skills & Attributes: Strong leadership with a focus on team development and performance management. Very good writing skills – attention to detail
be limited to:
Responsibilities:
Duties and Responsibilities: Responsible for managing the front desk operations of the dental office the efficient operation of a dental practice by managing administrative tasks and providing excellent customer professional manner. Scheduling appointments and managing the dentist's calendar. Answering phone calls
Duties and Responsibilities: Responsible for managing the front desk operations of the dental office the efficient operation of a dental practice by managing administrative tasks and providing excellent customer professional manner. Scheduling appointments and managing the dentist's calendar. Answering phone calls
and reporting with regards to dealer inventory management processes. KEY PERFORMANCE AREAS: Project planning Industrial Engineering/ Logistics/ Supply Chain Management or similar COMPUTER SKILLS:- PC Literacy: MS communication skills (verbal and written) Inventory management experience will be advantageous Dealer network
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating