a seasoned customer service specialist with a knack for sales and supply chain management? Do you excel excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction provide superb customer service, lead and motivate the customer services team, manage incoming orders orders, and develop customer service improvement programs. You'll play a crucial role in setting and achieving
primary responsibility will be to ensure that all customer queries are dealt with in an efficient manner
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the l
work productively under pressure.
Ability to manage time effectively.
Good communication skills
/>KEY PERFORMANCE INDICATORS
Manage discrepancy reports and advising clients of damaged
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged
Solugrowth is looking for a Customer Service Agent for a client based in Boksburg within the Logistics Logistics environment to ensure that all customer queries are dealt with in an efficient manner and provides cross-selling them in an effective manner. RESPONSIBILITIES Manage discrepancy reports and advising clients of damaged Follow up on outstanding quotes Monitor/update customers on special shipment Know truck arrival times for minutes Daily reporting on unresolved issues to management and any written complaints received Forward possible
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged
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Experience in handling ocean exports, customer service and front-office admin essential.
customer service, as well as assisting with the reception
Solugrowth is looking for a Customer Service Agent for a client based in Boksburg within the Logistics Logistics environment to ensure that all customer queries are dealt with in an efficient manner and provides cross-selling them in an effective manner. RESPONSIBILITIES Manage discrepancy reports and advising clients of damaged Follow up on outstanding quotes Monitor/update customers on special shipment Know truck arrival times for minutes Daily reporting on unresolved issues to management and any written complaints received Forward possible
Minimum requirements:
a seasoned customer service specialist with a knack for sales and supply chain management? Do you excel excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction provide superb customer service, lead and motivate the customer services team, manage incoming orders orders, and develop customer service improvement programs. You'll play a crucial role in setting and achieving
responsibility of this division is to offer aftersales care to vehicle owners (new and pre-owned) and assisting consistency in customer communications. Quality Assurance (QA) - Compile and present reports on customer satisfaction indicators Skills: Proven experience in a customer service or customer relations role, preferably in the automotive automotive industry. Strong leadership and team management skills. Excellent communication and interpersonal escalated customer inquiries or complaints effectively. Proficiency in customer relationship management (CRM)