Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and Strong gasp on products, service providers and customer services. Specialized training, team-building experience in handling customers request, complaints and resolve in a management roll. Needs to have experience
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the the core of every decision and behavior. Manage large amounts of inbound and outbound calls in a timely
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the the core of every decision and behavior. Manage large amounts of inbound and outbound calls in a timely
functioning.
Join Our Team in KZN!
German-speaking Customer Service Advisors | R288K/annum
Are
individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office
office in Durban!
As part of our global customer-centric company, you''ll have the chance
consumers from around the world, providing exceptional customer experiences primarily through inbound calls. Your
Passion for helping others and providing exceptional customer service
Strong interpersonal skills and
Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and Strong gasp on products, service providers and customer services. Specialized training, team-building experience in handling customers request, complaints and resolve in a management roll. Needs to have experience
currently seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion responsible for managing customer queries and escalations, ensuring smooth operations, and fostering a environment. Employee Management: Overseeing and managing team members effectively. Customer Service: Handling Handling customer complaints and queries professionally and efficiently. Reporting: Generating reports for for management to track performance and trends. Task Delegation: Assigning tasks to team members and ensuring
Diligent and ambitious
Experience in managing various departments and staff members Original
accurately check and approve the onboarding of customers for all branches taking into consideration FICA procedures. To provide external customer services to Branches and Customers. Customer on Boarding To review and and approve customer opening documentation and capturing on COB Ensures that all information on COB matches information is captured accurately on the Bank's operating system FICA policies are strictly enforced Ensures To review and approve device linking To contact customer to conduct verification checks Administration
exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital excellence by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.