and Smart Grid technologies is seeking a After-Sales Technician. The successful incumbent should possess driven to achieve goals and should have excellent sales and customer service skills.
Key
month Experienced team Leader needed for an Inbound Sales Call Centre
Matric essential
Diploma
working knowledge 3 years' experience in marketing/sales/customer service environment
and greeting customers coming through for their vehicle's repairs and servicing. Listen to customers' account account of issues and symptoms regarding their vehicle's to better understand what the problem is. Logging what to expect and when their vehicles will be repaired. Update vehicles repairs status to customers. Customers vehicles in by filling in the required info and perform inspections on vehicles being booked booked in. Promote Services- by promoting sales for the workshop. Handling customer complaints. Providing
and greeting customers coming through for their vehicle's repairs and servicing. Listen to customers' account account of issues and symptoms regarding their vehicle's to better understand what the problem is. Logging what to expect and when their vehicles will be repaired. Update vehicles repairs status to customers. Customers vehicles in by filling in the required info and perform inspections on vehicles being booked booked in. Promote Services- by promoting sales for the workshop. Handling customer complaints. Providing
to have a valid driver's license and their own vehicle. MUST BE WILLING TO WORK SHIFTS AND THE FOLLOWING will get paid) Front counter customer Service and sales First point of contact (Face to Face, Telephonically Delivery and collection of vehicles Quality control: Handling damages on vehicles etc. System and General Valid Driver's License, and must own a reliable vehicle Must be able to work Shifts and every 3rd weekend
to have a valid driver's license and their own vehicle. MUST BE WILLING TO WORK SHIFTS AND THE FOLLOWING will get paid) Front counter customer Service and sales First point of contact (Face to Face, Telephonically Delivery and collection of vehicles Quality control: Handling damages on vehicles etc. System and General Valid Driver's License, and must own a reliable vehicle Must be able to work Shifts and every 3rd weekend
of the business. Managing the fleet of rental vehicles, ensuring they are properly maintained and available including fleet management, customer service, and sales. Proficiency in computer systems and software used
with customers at all times with regards to their vehicle (WIP)
with customers at all times with regards to their vehicle (WIP)