automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network.
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network.
digital property management sector, prioritising customer-centric solutions and aiming to set higher standards balance and sustainability. How you'll role As a customer support specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
accurately check and approve the onboarding of customers for all branches taking into consideration FICA procedures. To provide external customer services to Branches and Customers. Customer on Boarding To review and and approve customer opening documentation and capturing on COB Ensures that all information on COB matches To review and approve device linking To contact customer to conduct verification checks Administration
We provide a variety of customer care, sales, claims, administration and office-based services to international calls that enable our client's customers around the world to gain insight on how they can improve their Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional Skills attention to detail. Outstanding customer service skills with strong customer and results orientation Experience
investigating customer refund claims, identifying fraudulent claims, and contacting customers who display experience in fraud investigation a bonus 5 years in a customer service contact center environment Strong analytical conversations with customers Responsibilities: Conduct investigations into customer refund claims to identify refunds Analyze refund data and make decisions on customer classifications based on data provided Monitor and and identify trends in refund claims at a customer level or store level Work with the organizations fraud
digital property management sector, prioritising customer-centric solutions and aiming to set higher standards balance and sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
information with customers to build their understanding of products Create reports/data extracts as per to time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence computer skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
information with customers to build their understanding of products Create reports/data extracts as per to time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence computer skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
client information, continuations Respond to customer queries timeously both telephonically and in writing company from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and English communication and writing skills Excellent data entry and typing skills Able to manage inbound and promptly Always demonstrate an elevated level of customer service Adaptable: resilient person and shows SLA Incorporating the principles of Treating Customers Fairly (TCF) Knowledge of The Protection of Personal