Careerbox is hiring customer service agents for a UK campaign. Successful candidates will help customers customers by providing the best services and offering solutions to customer's queries. · Excellent listening providing excellent customer service is to be friendly · Know your product or service and respond in a timely Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission · Nightshift
ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily monitoring systems required to deliver outstanding customer service. Ensures that a customer focused, high performance/high and distribution functions by improving customer service through analysing, evaluating, and optimising related related processes. Establishing and communicating service and performance metrics, monitoring and analyzing KPI/target is not met and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if
candidate is someone with exceptional customer service, problem solving and managerial skills. Attend customer service standards are met Maintain a positive and productive work environment Train and instruct instruct staff on customer service and store policies Assign tasks to staff to ensure efficient operations managerial role preferred Strong knowledge of customer service principles and practices Able to remain calm and
recommendations on how to get the most from products/services Own proactive processes: host webinars, assist clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase
large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their to be authorized to the service provider, and the correct appointment of service providers to the claims appropriate specialist service providers to engage on each claim, such as engineers, etc. Practice and Promote relationships with: Finance Division to improve on service delivery issues regarding payment authorizations Manager, to ensure that service providers strictly adhere to the current service level agreement Claims
large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their to be authorized to the service provider, and the correct appointment of service providers to the claims appropriate specialist service providers to engage on each claim, such as engineers, etc. Practice and Promote relationships with: Finance Division to improve on service delivery issues regarding payment authorizations Manager, to ensure that service providers strictly adhere to the current service level agreement Claims
company and client SOP's are followed; Ensure training takes place as and when required; After hour visits minimum three years; First aid and fire-fighting training (advantageous); The ability to communicate and
company and client SOP's are followed; Ensure training takes place as and when required; After hour visits minimum three years; First aid and fire-fighting training (advantageous); The ability to communicate and
give customers information about products and services and helping customers understand the product and and answering questions about their services. Requirements · Excellent listening and questioning skills providing excellent customer service is to be friendly · Know your product or service and respond in a timely
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per Excel ClaimCenter & BPM COMPETENCIES Client Service Orientation Analytical Thinking Informational Seeking