Ara Call Centre Matric No Experience Jobs in South Africa
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- Permanent
Call Centre Manager
Ilaunch Ltd
Cape Town City Centre
requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join their Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing review call centre and operational processes to identify untapped efficiencies and synergies Matric Tertiary in- and outbound call centre sales, customer service and staff management experience MS Office skills advanced Excel Experience with telephony systems, VOIP, CRM, Dialers essential Must have experience with running
share this job on whatsappCall Centre Manager
Job CrystalWestern Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Executive for growth Map and continuously review call centre and operational processes to identify untapped management and motivation of staff in the operations centre (sales, client service, partner support, marketing
Call Centre Manager Sandton
Business Capital GroupSandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Call Centre Manager
Excellent StaffingCape Town Region
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Call Centre Manager Western Cape
Job CrystalWestern Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Executive for growth Map and continuously review call centre and operational processes to identify untapped management and motivation of staff in the operations centre (sales, client service, partner support, marketing
Call Centre Manager Cape Town
Ilaunch LtdCape Town City Centre
requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join their Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing review call centre and operational processes to identify untapped efficiencies and synergies Matric Tertiary in- and outbound call centre sales, customer service and staff management experience MS Office skills advanced Excel Experience with telephony systems, VOIP, CRM, Dialers essential Must have experience with running
Call Centre Agent Khayelitsha, Western Cape
Thanda Human CapitalKhayelitsha
R7 000pm We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from hospitality, retail
Call Centre Manager Cape Town, South Africa
Excellent StaffingCape Town Region
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Customer Experience Analyst Woodstock
Believe Resourcing Pty LtdWoodstock
Salary: R27 000 CTC per month Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic and Customer Experience Analyst ensures top-notch customer interactions by monitoring and auditing calls, emails quality standards; Create and update customer experience reports; Analyze data to identify areas for improvement; Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires;
Junior Contact Centre Advisor
Job CrystalGauteng
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor exceptional and professional customer service experience by performing to the best of their abilities NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments REQUIREMENTS Matric essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification
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