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Customer Experience Analyst Woodstock

 Believe Resourcing Pty LtdWoodstock  Salary: R27 000 CTC per month

top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause quality assurance. Role & Responsibilities: Audit transactions to ensure quality standards; Create Analyze data to identify areas for improvement; Investigate customer complaints and recommend actions; Participate calibration sessions and build a call library; Conduct audits and onboarding for new hires; Present performance

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Customer Service Manager

Cape Town City Centre

  • Implement process changes, conduct quality audits, and optimize checks on various customer touchpoints

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    • Customer Service Manager

    Cape Town City Centre

  • Implement process changes, conduct quality audits, and optimise checks on various customer touchpoints

    Whatsapp button share this job on whatsapp

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