p>Our client is looking for a Customer Care Coordinator for an automotive company who will work closely administrative tasks to ensure the functionality and coordination of the department.
inquiries, service requests, and resolutions.
and updating customers as needed. Quality Assurance: Performing quality checks on completed service work
as needed.
internally and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum
internally and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum
duties:
Effectively maintain claims standards and provide quality client service:
which ensures that we source only the highest quality staff able to speak English fluently with a neutral
techniques - Ability to pay attention to detail and quality driven - Ability to work effectively with others
techniques - Ability to pay attention to detail and quality driven - Ability to work effectively with others