specializing in Sales, Marketing, Training & Development and Brand Activations. With a focus on bridging expectations by exploring new markets and industries and developing innovative ways to achieve the best results.
societal impact. Emphasising continual growth and development, the company fosters a culture of learning and financial management, issue resolution, and team development. You will be responsible for managing customer to mitigate risks and develop internal guidelines Mentorship and team development (20%): coach the finance in handling financial disputes professionally. Develop training modules and regular coaching sessions Professional development: engage in ongoing training, remaining current with developments affecting property
enhance systems and processes. Key Objectives Developing insights around customer behaviour, definition Identify opportunities for improvement in the development of customer experience. Work with stakeholders the end-to-end customer experience, including developing new services where required. Establish programs satisfaction and our ability to meet customer needs. Develop and participate in tracking customer outcome measurements methodology. Contribute to developing a customer-centric culture, new service development and improved experience
and identify improvement opportunities
will focus on managing client service teams and developing strategies to improve service delivery and client Market Key duties of the Client Services Manager: Develop and execute strategies to establish the technical inquiries from real estate agents using the platform Develop and implement procedures for troubleshooting technical exceptional customer service Collaborate with product development and engineering teams to address platform bugs bugs, enhancements, and feature requests Develop and implement operational processes and workflows to support
will focus on managing client service teams and developing strategies to improve service delivery and client Market Key duties of the Client Services Manager: Develop and execute strategies to establish the technical inquiries from real estate agents using the platform Develop and implement procedures for troubleshooting technical exceptional customer service Collaborate with product development and engineering teams to address platform bugs bugs, enhancements, and feature requests Develop and implement operational processes and workflows to support
customer services team, manage incoming orders, and develop customer service improvement programs. You'll play prevent issues. Team management and development : Lead, train, and develop the customer service team, ensuring and expedited delivery reports. Supply Chain Development : Build relationships with profitable customers
customer services team, manage incoming orders, and develop customer service improvement programs. You'll play prevent issues. Team management and development : Lead, train, and develop the customer service team, ensuring and expedited delivery reports. Supply Chain Development : Build relationships with profitable customers
representatives Using CRM systems to manage relationships. Developing new ways to meet customers needs. Handling customer timeously Creating and executing retention campaigns Developing marketing campaigns to attract new customers
CRM systems to manage relationships.