TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional clientele. The Role In the role of a Customer Support Agent for BetBus, your primary duty involves delivering is advantageous Proven experience in a customer support role or a comparable customer-facing position Exceptional Proficiency in using computers is obligatory Technical knowledge and comprehension of software applications weekends, and holidays, according to the company's support schedule Strong teamwork and collaboration skills
Product Experts provide high-quality first-line support and remote care to hearX USA customers. They maintain meet their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible timely manor. Complete assigned CRM tasks for support calls to customers. Assist with outbound calling positive view of hearX and Lexie and the customer support team and processes. Conduct business in a professional improve customer satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort
administrative service wishing to establish a South African support branch to manage their local payroll enquiries have a background in customer service or payroll support and have call centre or finance industry experience
administrative service wishing to establish a South African support branch to manage their local payroll enquiries have a background in customer service or payroll support and have call centre or finance industry experience
minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software applications weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
Durban North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to of sale to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's expectations, goals and needs are met. Key focus is to support the client's product adoption, growth, and retention client facing role such as Client Experience or Technical Account Management role IT/Tech related experience
looking for a Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting to meet on-the-job coaching for branch staff, sharing technical expertise and knowledge. Conduct thorough inspections before releasing goods. Experience in a similar technical customer-facing role. Ability to deliver exceptional