duties include conducting credit checks on new customers, resolving problems in relation to invoice payments maintaining a high level of customer retention. Establish policies that follow customer service best practices practices while ensuring customers submit payments on time. Reconciling complex accounts that have been escalated ensure a reduction in debtors DSO. Liaising with customers, as well as internal personnel including the sales periodic payments. Develop and maintain the groups customer onboarding and data management process and systems
duties include conducting credit checks on new customers, resolving problems in relation to invoice payments maintaining a high level of customer retention. Establish policies that follow customer service best practices practices while ensuring customers submit payments on time. Reconciling complex accounts that have been escalated ensure a reduction in debtors DSO. Liaising with customers, as well as internal personnel including the sales periodic payments. Develop and maintain the groups customer onboarding and data management process and systems
Assist with ensuring invoices are delivered to customers accurately and in a timely manner. Ensure invoices notifications to operations team. Confirm and reconcile customer disputes as they pertain to payment of outstanding excellent & considerate customer service to external and internal customers Meet defined department goals experience Intermediate Excel skills Experience in customer service SAGE/MDA experience advantageous SKILLS
Assist with ensuring invoices are delivered to customers accurately and in a timely manner. Ensure invoices notifications to operations team. Confirm and reconcile customer disputes as they pertain to payment of outstanding excellent & considerate customer service to external and internal customers Meet defined department goals experience Intermediate Excel skills Experience in customer service SAGE/MDA experience advantageous SKILLS
required. Customer Liaison Proactively manages tenant collections & ensures excellent customer service Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to. Effective
required. Customer Liaison Proactively manages tenant collections & ensures excellent customer service Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to. Effective
and modify tools, jigs and dies to ensure that customer and quality standards are met. Key Performance
South Africa, our ethos revolves around ethics, customer service, and teamwork, forming the pillars of