Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
back-office administration to ensure proper server/service monitoring and administration, backups and job accessibility of ICT infrastructure in accordance with service level agreements (SLA's) Perform daily server health support Handle all 2nd line support across all branches General: Provide technical feedback to team members
3-5 years experience with Mines and Industrial Customers 2-3 Years Sales Experience Computer literacy and attending appointments with existing and potential customers Demonstration of products to Industrial personnel development of relationships with new customers and managing existing customers Preparing and following up on
3-5 years experience with Mines and Industrial Customers 2-3 Years Sales Experience Computer literacy and attending appointments with existing and potential customers Demonstration of products to Industrial personnel development of relationships with new customers and managing existing customers Preparing and following up on