Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
trends and customer needs to tailor products or services accordingly. Negotiate and close deals with clients needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder
trends and customer needs to tailor products or services accordingly. Negotiate and close deals with clients needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder
JHB001031-VM-1 Leading organisation within the "financial services and wealth management industry" requires a Commissions year's experience in an Operations and Client Services (or similar pressurized) environment or, 2-3 year's payments) Knowledge and understanding of the Financial Services Industry including basic product knowledge and advantage Knowledge of the operations and client services environment an advantage The Commissions Administrator direct payments from client's for professional services) Query management - with product providers on
JHB001031-VM-1 Leading organisation within the "financial services and wealth management industry" requires a Commissions year's experience in an Operations and Client Services (or similar pressurized) environment or, 2-3 year's payments) Knowledge and understanding of the Financial Services Industry including basic product knowledge and advantage Knowledge of the operations and client services environment an advantage The Commissions Administrator direct payments from client's for professional services) Query management - with product providers on
back-office administration to ensure proper server/service monitoring and administration, backups and job accessibility of ICT infrastructure in accordance with service level agreements (SLA's) Perform daily server health
check for updates on artwork and send to client service to do briefs Attention to detail is key Monthly
check for updates on artwork and send to client service to do briefs Attention to detail is key Monthly
of direct reports, seconded workers (internal service providers) and sub-contractors on site and ensuring responsibility area Administration and Support Services Updating of procedures and other relevant documentation