increase understanding of client and stakeholder needs, satisfaction and service delivery Knowledge management the research library - Provide advice and / or training as required - Maintain and develop specialist Policy and Procedure development - In-service training and PTO evaluation - Legal compliance - Audit monitoring (Where and when applicable): - Determine what needs to be done - Ensure correct tests at correct time Ensure confidentiality and obtain consent where needed Walkthroughs: - Regular walkthroughs to be done
increase understanding of client and stakeholder needs, satisfaction and service delivery Knowledge management the research library - Provide advice and / or training as required - Maintain and develop specialist Policy and Procedure development - In-service training and PTO evaluation - Legal compliance - Audit monitoring (Where and when applicable): - Determine what needs to be done - Ensure correct tests at correct time Ensure confidentiality and obtain consent where needed Walkthroughs: - Regular walkthroughs to be done
increase understanding of client and stakeholder needs, satisfaction and service delivery Maintain expertise chances to continuously improve our customer's experiences -Driving operational efficiencies -Influence: -Attention to Accuracy and Detail Experience 6 - 8 years related experience Qualifications Minimum Qualification – CA (SA) with minimum 3 years post articles experience. H Dip Tax would be advantageous, or Masters