and quality objectives related to the area of specialisation - Identify problems and develop and propose day operational support required from area of specialisation is provided to enhance performance Cost containment and reduce cost drivers related to area of specialisation - Continuously review cost / benefit and Return Return on Investment within area of specialisation Drive customer-centricity - Maintain a high level of - Ensure that adequate knowledge regarding specialisation is shared as required and maintained within
and quality objectives related to the area of specialisation - Identify problems and develop and propose day operational support required from area of specialisation is provided to enhance performance Cost containment and reduce cost drivers related to area of specialisation - Continuously review cost / benefit and Return Return on Investment within area of specialisation Drive customer-centricity - Maintain a high level of - Ensure that adequate knowledge regarding specialisation is shared as required and maintained within
and quality objectives related to the area of specialisation - Identify problems and develop and propose day operational support required from area of specialisation is provided to enhance performance Cost containment and reduce cost drivers related to area of specialisation - Continuously review cost / benefit and Return Return on Investment within area of specialisation Competency Requirements: Proven ability to work in
Resolve queries on first contact. Resolution of specialised and complex queries Manage Excellent Experiences Resolve queries on first contact. Resolution of specialised and complex queries. Competency Requirements: