client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate maximise member retention - Conduct product / services training needs analysis and appropriate training Management - Service brokers and maintain relationships through providing sales and client assistance service campaigns - Educate Stakeholders about products and services in order to increase sales - Provide presentations Ensure broker visits is in accordance with Broker Servicing guideline - Effective management of promotional
client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate maximise member retention - Conduct product / services training needs analysis and appropriate training Management - Service brokers and maintain relationships through providing sales and client assistance service campaigns - Educate Stakeholders about products and services in order to increase sales - Provide presentations Ensure broker visits is in accordance with Broker Servicing guideline - Effective management of promotional