Deliver and enable excellence in all service moments to all stakeholders (Members, Providers, Employer Personalised servicing through the Omni channel experience focusing on the overall quality of interaction between our customers and the brand. Commit to our service charter and strive to continuously make a positive difference. Accountabilities: Client service delivery and quality - Follow procedures and cooperate with and leader for best possible service delivery Compliance and Risk Management - Defined legal, statutory
without compromising quality of care. Accountabilities Compliance and Risk Management: Defined legal, statutory address issues, when necessary Financial Management: Manage expenses, costs and identify cost saving maintain defined service level agreements and turn around times at the defined and approved quality standards Provide clinical management, support and analysis where appropriate Analyse, assess and manage clinical outcomes implemented in a manner that supports operational and quality standards and meets defined departmental priorities
customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate with and leader for best possible service delivery Compliance and Risk Management - Defined legal, statutory taken to address issues, when necessary Financial Management - Contribute to cost savings within the department in a manner that supports and meets operational quality standards and meets the defined departmental priorities and ensure that Service Level Agreements are met - Assist credit controller in management of finance - Present
sales growth of organisational health and wellness services to existing and new clients Accountabilities: AfroCentric Managed Medical Schemes Direct sales / new business to non-Afrocentric Managed Medical Schemes business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new new business of corporate clients Management and submission of profitable proposals and tenders to all channels
customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate with and leader for best possible service delivery Compliance and Risk Management - Defined legal, statutory taken to address issues, when necessary Financial Management - Contribute to cost savings within the department in a manner that supports and meets operational quality standards and meets the defined departmental priorities and ensure that Service Level Agreements are met - Assist credit controller in management of finance - Present