problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
stakeholders and escalate where required - Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure delivering solutions on time and within service level agreements -Review design, development and unit delivering solutions on time and within service level agreements -Review design, development and unit
performance Drive customer-centricity - Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure systems to the business in line with internal Service Level Agreements -Ensure prompt and effective resolution the IT environment in line with internal Service Level Agreements Continuous improvement: -Identify and
specialisation Drive customer-centricity: · Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level: · Be a member of related professional bodies. ·
specialisation Drive customer-centricity - Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure
problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and
problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and
drive team to achieve and maintain defined service level agreements and turn around times at the defined
satisfaction and service delivery - Maintain a high level of impact on other departments to support improved