standard operating procedures on the relevant systems. ▪ Response efficiently and accordingly to the managed within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk Client Service Representative ▪ Familiar with CRM systems and practices Competitive
standard operating procedures on the relevant systems. ▪ Response efficiently and accordingly to the managed within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk Client Service Representative ▪ Familiar with CRM systems and practices Competitive
training and education on scheme benefits and support systems to relevant stakeholders - Retain allocated percentage training and education on scheme benefits and support systems to relevant stakeholders -Retain allocated percentage evaluation -Numerical Ability -Customer Focus -Relevant systems knowledge and application Experience 5 years client
training and education on scheme benefits and support systems to relevant stakeholders - Retain allocated percentage training and education on scheme benefits and support systems to relevant stakeholders -Retain allocated percentage evaluation -Numerical Ability -Customer Focus -Relevant systems knowledge and application Experience 5 years client
Evaluate, enhance and implement processes and systems to improve profitability, effectiveness and organisational solutions that use the specialist and departmental systems and processes -Provide specialist input and recommendations
solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations -Problem solving and decision making skills -Relevant systems knowledge and application -Presentation skills
solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations -Problem solving and decision making skills -Relevant systems knowledge and application -Presentation skills