drive team to achieve and maintain defined service level agreements and turn around times at the defined operational internal processes and internal supply chain Resolve operational conflicts Set achievable
problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
specialisation Drive customer-centricity: · Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level: · Be a member of related professional bodies. ·
satisfaction and service delivery - Maintain a high level of impact on other departments to support improved