verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. •
(in addition to maintaining accurate records of calls, meetings, transaction materials, etc.); · Monitor
(in addition to maintaining accurate records of calls, meetings, transaction materials, etc.); · Monitor
follows: • Monitor and ensure that all support calls are attended to and that all tickets are resolved
taken Attend to all logged support incidents and calls. • Provide standby support (after-hours emergency