customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high first contact assigned CRM tasks for support calls customers. • Assist with outbound calling tasks as and when required/requested absolute customer confidentiality and protection of personal information in accordance with procedure. • Keep
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high first contact assigned CRM tasks for support calls customers. • Assist with outbound calling tasks as and when required/requested absolute customer confidentiality and protection of personal information in accordance with procedure. • Keep
keeping the practice tidy. Preparing patients files Assisting patients in filling medical forms Maintaining inquiries / emails daily Answering phone calls Assists doctor, practice manager, and patients Contacting
keeping the practice tidy. Preparing patients files Assisting patients in filling medical forms Maintaining inquiries / emails daily Answering phone calls Assists doctor, practice manager, and patients Contacting