cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would correspondence. Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your chantelledatafin.com and mention the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
knowledge Measures of success: Achieve a certain number of conversions per month Demonstrate the ability Must have a positive phone demeanour that will take the initiative to pick up the phone & find deals deals Demonstrate cold calling skills and ability to hunt for new opportunities and develop quick customer CV to nixdatafin.com and mention the reference number of the job. Business, Development, Representative
support- or information-requests from various sources (phone, email, logging-system integration, etc.) for the service-level obligations. Retain ownership of support-call and diligently manage to resolution. Verify whether the Team Leader or Manager of trends in customer calls. Perform research and continued effort towards education information-request in the call-logging system. Ensure that all auxiliary fields in the call-logging system are information becomes available (e.g. call-source, contact-details, CI-selection, call categories, severities, etc
DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities and excellent customer facing, communications and phone skills. Be commercial and show a keenness to understand CV to Taryndatafin.com and mention the reference number of the job. 3rd, Technical, Support, Engineer Negotiable
configuration. DUTIES: Manage and resolve assigned calls within SLA requirement. Diagnose and resolve technical Administrative functions, which include closing of calls, job cards, capturing of travel and other reports multi-functional printing devices through both phone and hands-on support. Maintain service qualifications
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented to date. Complete internal user moves including phones. Install and configure systems and applications
operation of internal networks, specifically the HH call center and all related components Recommend and CV to nixdatafin.com and mention the reference number of the job. Senior, Systems, Administrator, Pretoria
CV to nixdatafin.com and mention the reference number of the job. Creditors, Clerk, PTA
CV to wendydatafin.com and mention the reference number of the job. System, Administrator, Mikrotik,
CV to nixdatafin.com and mention the reference number of the job. Compliance, Administrator, Somerset