Customer Service And Call Centre Jobs in South Africa
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Datafin It Recruitment
- Permanent
Call Centre Manager Fourways
Datafin It Recruitment
South Africa
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV mention the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
share this job on whatsappSenior Customer Specialist Stellenbosch
Datafin It RecruitmentStellenbosch
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
Service Desk Supervisor Cape Town
Datafin It RecruitmentCape Town Region
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development support. Interact with internal and external customers. Provide data and reporting of trends to the team improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. and manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions
Service Delivery Manager Cape Town
Datafin It RecruitmentCape Town Region
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to co-ordination and delivery of operational support to the customer and is seen as an extension of the client's IT strive to improve and strengthen the customer's perception of service quality, through dedicated support 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management,
Senior Customer Success Specialist (cpt Hybrid) Market Related
Datafin It RecruitmentStellenbosch
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
1st Line Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Internet Service & Network Specialist. You will provide a single point of contact for customers to obtain support, be this via a customer dedicated Service Desk or the Shared Service Desks. The ideal candidate respond to and resolve / fulfil all incidents and service requests logged or managed through 2nd and 3rd communication with other parties. Regularly update all customers with progress-information and estimated times adverse situations. Be alerted to deteriorating customer-service within the environment and intervene directly
Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
join the Cape Town team of a dynamic Internet Service & Network Specialist. You need to be proficient configurations. Travel will be required between customer's sites and providing support to other areas of 12, a suitable IT Degree/Diploma, relevant HP service qualifications and 3 years industry work experience configuration. DUTIES: Manage and resolve assigned calls within SLA requirement. Diagnose and resolve technical include closing of calls, job cards, capturing of travel and other reports. Servicing multi-functional
Technical Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities they do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
repeat business. ENVIRONMENT: A dynamic Internet Service & Network Specialist seeks the technical expertise maintenance of customer ICT networks as part of IT Managed Services offerings provided to customers. Support experience delivering Network Security Services in a customer environment. DUTIES: Implementation, maintenance clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company
Site Reliability Engineering Manager Cape Town
Datafin It RecruitmentCape Town Region
experience in IT service, operations, and management, including responsibility over Service Level Agreements production environments such as Cloud and/or Data Centres. Procurement and IT asset management experience management and prioritization skills. Knowledge of IT Service Management disciplines and frameworks such as ITIL ATTRIBUTES: Passion for Excellence World-class service People-centered Respect Integrity and Ethics Accountability
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