delivery meets set objectives as per the Service Level Agreements (SLA's), maintain and support the Experience addressed Assist clients by providing consistent second level support and troubleshooting Ensure smooth work flow data is accurate Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate relevant/similar technology Minimum Experience Level 3-5 years IT industry with 2-3 of these years in
Monitor system efficiency against published service level agreements (SLA) through collection of performance
Monitor system efficiency against published service level agreements (SLA) through collection of performance