announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client troubleshooting patch failures. Collaborate with Customer Engineers on complex issues and project rollouts Continuously seek opportunities to improve IT systems and service delivery. Maintain comprehensive documentation 365 Suite, including licensing, products, and services. At least 2 years of experience with virtualised
key client accounts and providing exceptional service to ensure client satisfaction and retention. As internal teams to ensure seamless operations and service delivery. Strategically planning initiatives to existing accounts and collaborating with the Head of Customer to capitalize on them. Balancing key account requirements capabilities and capacity to ensure sustainable service delivery. Actively participating in the production the production schedule as necessary. Managing Customer Experience (CE) trackers for relevant accounts
key client accounts and providing exceptional service to ensure client satisfaction and retention. As internal teams to ensure seamless operations and service delivery. Strategically planning initiatives to existing accounts and collaborating with the Head of Customer to capitalize on them. Balancing key account requirements capabilities and capacity to ensure sustainable service delivery. Actively participating in the production the production schedule as necessary. Managing Customer Experience (CE) trackers for relevant accounts
Monitor market trends, competitor activities, and customer needs to inform strategic decision-making. Provide expand the customer base. Drive to achieve sales targets for the region (new and existing customers). Build Build and maintain strong relationships with key customers, partners, and industry stakeholders. Represent activities. Customer Relationship Management: Ensure exceptional customer service by addressing customer inquiries maintenance of customer records and sales activities in the CRM system. Work closely with the customer support
Monitor market trends, competitor activities, and customer needs to inform strategic decision-making. Provide expand the customer base. Drive to achieve sales targets for the region (new and existing customers). Build Build and maintain strong relationships with key customers, partners, and industry stakeholders. Represent activities. Customer Relationship Management: Ensure exceptional customer service by addressing customer inquiries maintenance of customer records and sales activities in the CRM system. Work closely with the customer support
relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal and activities. Proven customer service skills within dispatch and service Proven 3 rd party vendor
relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal and activities. Proven customer service skills within dispatch and service Proven 3 rd party vendor
broker network, ensuring efficient and effective service delivery. You will be responsible for handling brokers with inquiries and provide exceptional customer service Process applications, contracts, and other
broker network, ensuring efficient and effective service delivery. You will be responsible for handling brokers with inquiries and provide exceptional customer service Process applications, contracts, and other
organization, focusing on optimizing product and service procurement. This position requires close collaboration that the company/affiliate receives satisfactory service standards and maintains contribution sustainability over time. Assist the IMS (Indirect Materials and Services) Manager Procurement in incorporating and developing that optimize the affiliate's technical, quality, service, or reliability standards when requested. Identify external, local price trends, new product and service offerings, and innovative solutions to find opportunities