Municipal Manager Jobs in Gauteng
Amasiko Group
Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and participating in hiring and training, and keeping management updated on team performance. Operations: Monitor customer service levels Use quality monitoring data management systems Monitor customer queries/complaints and corrective action to rectify deficiencies People Management: Manage and lead the Contact Centre team Identify Identify areas of development Coach and manage individual/team performance Reporting: Monitor daily helpdesk
share this job on whatsappSolutions Architect Centurion
Amasiko GroupSouth Africa
skills Advanced customer relations management skills Ability to manage service delivery contracts holistically
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