TalentCru POSITION Service Ambassador LOCATION Pinelands SALARY R8 000 CTC SUMMARY Are you a self-starter strong positive attitude? Do you have a passion for service and technology? We are looking for a dedicated well-established company Our client is looking to employ a Service Embassasor based in Pinelands RESPONSIBILITIES CLIENT INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE PROCESS
Identifying, analysing / ranking existing/ new customers in your area in terms of their class (end user call plans to ensure effective management of customers in your area on an "A, B,C" basis Identification Executing your call plan ensuring existing customers are actively serviced and new opportunities & sales leads call duties in terms of the Division's 24-hour service program Attending marketing & sales functions call plans and call reports. Maintenance of your customer data base to ensure master file data is accurate
Identifying, analysing / ranking existing/ new customers in your area in terms of their class (end user call plans to ensure effective management of customers in your area on an "A, B,C" basis Identification Executing your call plan ensuring existing customers are actively serviced and new opportunities & sales leads call duties in terms of the Division's 24-hour service program Attending marketing & sales functions call plans and call reports. Maintenance of your customer data base to ensure master file data is accurate
TalentCru POSITION Service Ambassador LOCATION Pinelands SALARY R8 000 CTC SUMMARY Are you a self-starter strong positive attitude? Do you have a passion for service and technology? We are looking for a dedicated well-established company Our client is looking to employ a Service Embassasor based in Pinelands RESPONSIBILITIES CLIENT INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE PROCESS
optimization. Conduct market research to identify trends, customer needs, and competitive insights. Manage relationships
optimization. Conduct market research to identify trends, customer needs, and competitive insights. Manage relationships