Welcome all clients to the service centre in a Professional and friendly way. Manage and address all client refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients policy and procedure and signed by the client Attach all relevant paperwork to repair Obtain / process payments credit card) Run appropriate diagnostics Ensure that all devices have been cleaned before client collects ensure that the reception area is clean and tidy at all times To ensure that the credit card equipment is
Welcome all clients to the service centre in a Professional and friendly way. Manage and address all client refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients policy and procedure and signed by the client Attach all relevant paperwork to repair Obtain / process payments credit card) Run appropriate diagnostics Ensure that all devices have been cleaned before client collects ensure that the reception area is clean and tidy at all times To ensure that the credit card equipment is
business potential. Setting up medium & short term call plans to ensure effective management of customers focus on developing new OEM business. Executing your call plan ensuring existing customers are actively serviced sales budgets are met. Carrying out after hour on call duties in terms of the Division's 24-hour service recommendation & selection of equipment Carrying out on-call duties in respect of afterhours back up & breakdowns Administration Preparation & submission of call plans and call reports. Maintenance of your customer data
business potential. Setting up medium & short term call plans to ensure effective management of customers focus on developing new OEM business. Executing your call plan ensuring existing customers are actively serviced sales budgets are met. Carrying out after hour on call duties in terms of the Division's 24-hour service recommendation & selection of equipment Carrying out on-call duties in respect of afterhours back up & breakdowns Administration Preparation & submission of call plans and call reports. Maintenance of your customer data
RESPONSIBILITIES Technical Identify, report and rectify all technical areas of concern on assigned production