Only South African citizens or Permanent Residents with an SA ID number may apply. Long-term contract Analytics Cloud (SAC) implementations and dashboards. Post go-live support. General operations support. End
Only South African citizens or Permanent Residents with an SA ID number may apply. Long-term contract debug ABAP code. Experience in a Professional Services or Distribution company is an asset. Understanding
business process owners Go-live preparation and post Go-live support Interaction with clients through and Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting
long-term renewable contract working hybrid . Only South African Citizens may apply. Duties: Design, Development
Only South African citizens or Permanent Residents with an SA ID number may apply. Long-term contract
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution. Service delivery to ensure customer satisfaction Maintain service, quality and desired / schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate
Provide experienced (Level 3) support for IM service specialists concerning Time and Attendance for ensure equipment is “healthy.” On a monthly, global service delivery review with the Time & Attendance or exceeding their contractual commitments for services and projects, including those delivered directly pre-planned alternative routes or systems to restore service in the Time & Attendance environment. Develop
COBIT best practices across the full life cycle of services This is a Contract position until December 2024 with the Business Unit to manage expectations of service, including work requirements, timing, and deliverables Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken and written
operates a global platform of applications and services to manage corporate devices (endpoints). Daily Daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests. Be responsible
test reporting mechanisms to test software and services, applying NoOps principles. Integrate the testing deployment systems to ensure all of the tools, and services developed are accurately tested and meet the quality