Subject Matter Expert (SME) for the CMDB / Manage Service Configuration topics in the context of a feature Manage Service Configuration processes including coordination of relevant interfaces to other service management coordinating activities related to the CMDB and Manage Service Configuration processes. Consulting on the IT Configuration standards Interfacing with other experts on IT Service Management topics Interfacing with other experts topics included in scope of services supported Proven experience in IT Service Management ( ITSM ) dealing
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution. Service delivery to ensure customer satisfaction Maintain service, quality and desired / schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate
Provide experienced (Level 3) support for IM service specialists concerning Time and Attendance for ensure equipment is “healthy.” On a monthly, global service delivery review with the Time & Attendance or exceeding their contractual commitments for services and projects, including those delivered directly pre-planned alternative routes or systems to restore service in the Time & Attendance environment. Develop
Unit Testing Using Public Cloud Services Java Exposure Restful services CI/CD Understanding of Agile ways Advantageous Skills Requirements: MongoDB Exposure AWS services (e.g., SNS, SQS, S3, ECS, Lambda, KMS, Secret
members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement Support in the tendering phase for new logistic Service Providers (LSP's) 10. Support in emergency part parts thereof) 19. Review internal and external service provider performance and initiate overall improvements
members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement Support in the tendering phase for new logistic Service Providers (LSP's) 10. Support in emergency part parts thereof) 19. Review internal and external service provider performance and initiate overall improvements
COBIT best practices across the full life cycle of services This is a Contract position until December 2024 with the Business Unit to manage expectations of service, including work requirements, timing, and deliverables Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken and written
advantageous ALV programming Interface programming (Web Services etc) SmartForms SAP Enhancement Concept Database Modules Batch programming IDOCs ABAP OOP ODATA Services Advanced Planning and Optimization advantageous
required as well as be on occasional standby as we service international clients Primary responsibility is skills: JAVA EE / JAVA (Java 17) Spring Boot RESTful services AWS Angular Node.Js SQL (Postgres) Any additional
team Understanding of Azure infrastructure and services offered Terraform infrastructure as code scripting scripting VNET configuration between services Monitoring tools in Azure Creating documentation and presentations