coordination of relevant interfaces to other service management processes. Planning and coordinating activities and Manage Service Configuration processes. Consulting on the IT Configuration Management process and standards Interfacing with other experts on IT Service Management topics Interfacing with other experts on services supported Proven experience in IT Service Management ( ITSM ) dealing with challenging projects administering and supporting large enterprise IT Service Management (ITSM) platform and solutions like ServiceNow
MongoDB Exposure AWS services (e.g., SNS, SQS, S3, ECS, Lambda, KMS, Secret Manager, CloudWatch, CDK, IAM)