Avaya Contact Centre Manager Jobs in South Africa
Integration Manager Midrand
Isanqa
South Africa
resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
share this job on whatsappIt Operations Manager Midrand
IsanqaSouth Africa
configuration management in IT Network Operations Contribute to the evolution of config management processes data flows between multiple CMDBs and network management systems Advance automated discovery processes data (e.g., for capacity, lifecycle, or problem management) Engage regularly with stakeholders: comprehend on how to best utilize the available solutions Manage problems, changes, and incidents Establish and incident, change, and problem management Experience with project management and/or IT provider steering
Service Manager Midrand
IsanqaSouth Africa
migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform integrity. Providing different levels of support, managing incidents, and ensuring continuous operation of suppliers, and users to maintain service quality and manage relationships. NB: By applying for this role, you Min. 6 years working experience in IT Service management. Team-Player (working in an international environment administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like ServiceNow
Procurement Account Manager Midrand
IsanqaSouth Africa
2019, in order to implement Privileged Account Management (PAM) across GROUP IT, that deals exclusively applications. As part of the Privileged Account Management Infrastructure Rollout Team, you will work on into Privileged Access Management. Working with the Privileged Account Management Core Team in order to Field of Identity and Access Management and Privileged Account Management. Keep documentation up to date experience specifically with Privileged Access Management (PAM) solutions, such as CyberArk, BeyondTrust
Technical Management Engineer Menlyn/hybrid
IsanqaSouth Africa
IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge and experience SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Prior experience in the role of an practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the
Finance Support Sandton
IsanqaSouth Africa
incidents and tickets for Controlling, modules' cost centre, cost elements, internal orders, Asset accounting communication skills and management of senior business stakeholders' relationships Team management and delivery of thinking Business Process experience Management of work plans, time management and working to deadlines. Can
Engineer Network Security Midrand
IsanqaSouth Africa
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
Data Engineer Midrand
IsanqaSouth Africa
requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office soon as possible ROLE: Responsible for CA Data Management of central sector and all plants and their guidelines and DFS (Windows) Perform housekeeping/monitoring/manage NAS using central applications iStore and DIVA and casr and, if required, adapt quota settings Manage Problem, Incident and Change process for dedicated work on weekends (changes) Serve as contact for data management related questions in the cloud Serve
Engineer C# Midrand
IsanqaSouth Africa
COMMENCEMENT: As soon as possible ROLE: Main Contact in the Team for all DEV-activities with focus on on Monitoring solution and technical lifecycle management for our application Standby for also focusing
Product Owner Midrand
IsanqaSouth Africa
Group IT Service Desk initiatives and projects Manage service delivery provider/s to deliver a stable and sustainable level of first level IT support Manage transformation within the IT Service Desk relating (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management Project Management Service Desk Methodology Provider / Contract Management – SLAs and KPIs Technical experience with Data
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