December 2025 COMMENCEMENT: As soon as possible ROLE: Steer and govern Group IT Service Desk initiatives and
external Security teams Experience in provider steering Experience with monitoring and auditing solutions and Problem management) Experience in provider steering Any additional responsibilities assigned in the
tives IT Infrastructure Operations IT Process Steering IT Process Governance Data Analysis The ability regards to IT Service Management. Ensure, drive, steer, report and improve the quality of architecture
party supplier) Operations (2nd and 3rd Level) Steering and coordination between the various teams. Important:
Experience with project management and/or IT provider steering ESSENTIAL SKILLS Comprehensive knowledge and experience
as user stories for system-side implementation. Steering FIT-To-Template process, including conducting
testing Interact with consultants of other modules Steer external consultants in allocating deliverables