Adhere to the PIC processes (Problem, Incident & Change Management Perform daily operations tasks OPS Advanced Training OPS Basic Training Problem Management (PM) Release Planning Start Up Management
with ITIL processes (Incident, Change and Problem management) Plan and execute maintenance tasks (change
processes, including incident, change, and problem management Experience with project management and/or infrastructure data (e.g., for capacity, lifecycle, or problem management) Engage regularly with stakeholders: comprehend
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
incident management, change management and problem management ADVANTAGEOUS TECHNICAL SKILLS ITIL certification
requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience Build Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience •
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience Build Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience •
with ITIL Operation processes (Incident, Problem, Change management) Profound knowledge in working with container
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience ROLE: Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience