maintain ITSM processes and practices. Provide training and knowledge sharing to key stakeholders. Collaborate
verification processes. - Capable of providing training as a subject matter expert (SME) and providing Carry out necessary communication measures and training. - Report on requirements and suggestions for
trends, and best practices through self-study, training programs, and professional networking - Must be
objects - Preparing User manuals and conducting training to business process owners - Go-live preparation
Change Enablement module. - Capable of providing training as a subject matter expert (SME) and providing