Cape Times Job Finder Jobs in Cape Town
Senior Executive - Real Time Analyst NEW
Exl
Cape Town Region
manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor Staff the appropriate number of agents at the proper time based on recent/historical capacity drivers Ensures scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Ensures deviations Optimizes the schedules and makes real-time adjustments on breaks and lunches based on the actual manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor
share this job on whatsappCape Town
ExlCape Town Region
QUALIFICATIONS Professional expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 Experience within Power Platform (Power Apps, Canvas and Model Driven Apps, Power Automate, Power BI) Experience with CSS, JavaScript, and a good
Cape Town
ExlCape Town Region
conduct technical researches and market analysis Good time- and self-management RESPONSIBILITIES MS System conduct technical researches and market analysis Good time- and self-management RESPONSIBILITIES MS System
Cape Town
ExlCape Town Region
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
Platform Developer Cape Town
ExlCape Town Region
QUALIFICATIONS Proven experience in developing RPA solutions using Microsoft Power Automate (UI flows) or similar RPA platforms. Strong understanding of business processes and process automation concepts. Experience in process analysis, process mapping, and identifying automation opportunities. Prof
Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
Identity Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Authentication/authorization systems MS Active Directory (on premise and Azure AD AD/AAD/AD Connect Windows Server OS Saviynt workflows and connectors (interfaces to SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure background RES
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
Developer Cape Town
ExlCape Town Region
progress updates to ensure projects are completed on time. ABOUT US EXL is the indispensable partner for leading progress updates to ensure projects are completed on time. ABOUT US EXL is the indispensable partner for leading
Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Education Requirements Graduate / Postgraduate in any stream PMP, PgMP certification (preferred) Work Experience Requirements 10 years of experience, most of which should be in BPO environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of mi
Share on Facebook
Share on Twitter
Share on Linkedin