inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment consistent with our key performance metrics, quality standards and customer experience program. Perform other businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment consistent with our key performance metrics, quality standards and customer experience program. Perform other businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets are businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets are businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets are businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets are businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and