Account Service Management Senior Advisor Jobs in South Africa
It Service Delivery Manager Cape Town
Exl
Cape Town Region
client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
share this job on whatsappSenior Training Manager
ExlCape Town Region
JOB DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey of Weekly and Monthly reports/Atlas/ERP Assist Manager in the development of the monthly/annual training Customer Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey of Weekly and Monthly reports/Atlas/ERP Assist Manager in the development of the monthly/annual training
Senior Training Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey of Weekly and Monthly reports/Atlas/ERP Assist Manager in the development of the monthly/annual training Customer Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey of Weekly and Monthly reports/Atlas/ERP Assist Manager in the development of the monthly/annual training
Developer - Integration Services
ExlCape Town Region
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into required. Collaborates closely with PMO/applications management teams and provides progress updates to ensure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into
Workplace Services (sysmon)
ExlCape Town Region
Good time- and self-management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Device management technologies technologies Mobile Device Management (MobileIron) SFTP - SSH File Transfer Protocol (also known as Secure Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Us Customer Service Pipeline
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
Service Desk Agent NEW
ExlCape Town Region
Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests and resolution. Incident Management: Follow established incident management processes to ensure timely all incidents, service requests, and troubleshooting steps in the IT service management system. Create
Service Desk Agent Cape Town NEW
ExlCape Town Region
Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests and resolution. Incident Management: Follow established incident management processes to ensure timely all incidents, service requests, and troubleshooting steps in the IT service management system. Create
Senior Executive
ExlEden
business requirements enabling superior customer service • Monitors all dialer activities and leads while QUALIFICATIONS • 12 months minimum experience in Workforce Management • Dialer experience for outbound campaigns a Excellent skills in scheduling and real-time time management a must • Strong organizational skills to ensure business requirements enabling superior customer service • Monitors all dialer activities and leads while QUALIFICATIONS • 12 months minimum experience in Workforce Management • Dialer experience for outbound campaigns a
Senior Executive NEW
ExlCape Town Region
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
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