escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key, with escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key, with
escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key, with escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key, with
interact and communicate effectively across all levels of the organization Good influencing skills Solid interact and communicate effectively across all levels of the organization Good influencing skills Solid
interact and communicate effectively across all levels of the organization Good influencing skills Solid interact and communicate effectively across all levels of the organization Good influencing skills Solid
of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning
of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning
internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template
internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality