functional solution architecture Presentation of the technical requirements to the customer Link between the setting up the backlog for (technical) work packages Constant technical/procedural contact person during project Support and advice for the Product Owner Training / Education ABOUT US EXL is the indispensable logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise functional solution architecture Presentation of the technical requirements to the customer Link between the
functional solution architecture Presentation of the technical requirements to the customer Link between the setting up the backlog for (technical) work packages Constant technical/procedural contact person during project Support and advice for the Product Owner Training / Education ABOUT US EXL is the indispensable logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise functional solution architecture Presentation of the technical requirements to the customer Link between the
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
transactions, addressing inquiries, and providing technical support with professionalism and precision. With Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation from policyholders. Provide policyholders with technical support on the client systems. Follow up with logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise transactions, addressing inquiries, and providing technical support with professionalism and precision. With
transactions, addressing inquiries, and providing technical support with professionalism and precision. With Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation from policyholders. Provide policyholders with technical support on the client systems. Follow up with logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise transactions, addressing inquiries, and providing technical support with professionalism and precision. With
transactions, addressing inquiries, and providing technical support with professionalism and precision. With Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation from policyholders. Provide policyholders with technical support on the client systems. Follow up with transactions, addressing inquiries, and providing technical support with professionalism and precision. With Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
transactions, addressing inquiries, and providing technical support with professionalism and precision. With Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation from policyholders. Provide policyholders with technical support on the client systems. Follow up with transactions, addressing inquiries, and providing technical support with professionalism and precision. With Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance to external relationship • Communicate the story behind each metric Technical Skills • Skilled with the use of MS Office applications logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance to external relationship • Communicate the story behind each metric Technical Skills • Skilled with the use of MS Office applications
SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance to external relationship • Communicate the story behind each metric Technical Skills • Skilled with the use of MS Office applications logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance to external relationship • Communicate the story behind each metric Technical Skills • Skilled with the use of MS Office applications