Amazon Customer Service Team Leader Jobs in South Africa
Us Customer Service Pipeline
Exl
Cape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline deliver exceptional service experiences while contributing to a collaborative team environment. If you're Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi as all other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication
Senior Executive
ExlCape Town Region
all the above to the Operations owner /Training leader. Knowledge of the following Theory, Principles industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Senior Executive Cape Town
ExlCape Town Region
all the above to the Operations owner /Training leader. Knowledge of the following Theory, Principles industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Senior Executive-mis
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External experience in MIS/WFM JOB DESCRIPTION Assist Operations team with performance management Provides analysis for as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External experience in MIS/WFM JOB DESCRIPTION Assist Operations team with performance management Provides analysis for as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Cape Town
ExlCape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline deliver exceptional service experiences while contributing to a collaborative team environment. If you're Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance
Assistant Manager
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal Experience Competencies RESPONSIBILITIES • Mentoring the team over various processing transactions • Monitoring
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