Assistant Officer Customer Services Area Support Jobs in South Africa
Us Customer Service Pipeline
Exl
Cape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline addressing inquiries, and providing technical support with professionalism and precision. With strong organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Assistant Manager
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Assistant Manager
ExlCape Town Region
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Assistant Manager
ExlCape Town Region
metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS Productivity Measures Process Specific Skills • Service Level Targets • Wide Insurance knowledge base • Prioritizing stake holders needs • Strong customer service focus Soft Skills (Minimum) • Good verbal industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Assistant Manager
ExlCape Town Region
DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research and logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Workplace Services (sysmon)
ExlCape Town Region
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Zscaler support Jump Desktop - (RDP, VNC, Fluid) MS NDES - Network Device Enrollment Service ITSM ticket (ServiceNow) Workstations WSUS - Windows Server Update Services Software Deployment ABOUT US EXL is the indispensable industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Developer - Integration Services
ExlCape Town Region
years' experience with integration development and support. Experience working with one or more integration various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
It Service Delivery Manager Cape Town NEW
ExlCape Town Region
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
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