achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for experience in delivering business services, garnering stellar client references, and maintaining a solid
Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for
educate and produce competent staff to deliver client-set requirements. The job focuses in transferring production. QUALIFICATIONS Open to Process Executives and Senior Executives aligned to the Process At least 12 educate and produce competent staff to deliver client-set requirements. The job focuses in transferring production. QUALIFICATIONS Open to Process Executives and Senior Executives aligned to the Process At least 12
educate and produce competent staff to deliver client-set requirements. The job focuses in transferring production. QUALIFICATIONS Open to Process Executives and Senior Executives aligned to the Process At least 12 educate and produce competent staff to deliver client-set requirements. The job focuses in transferring production. QUALIFICATIONS Open to Process Executives and Senior Executives aligned to the Process At least 12
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for experience in delivering business services, garnering stellar client references, and maintaining a solid
Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective Provide policyholders with technical support on the client systems. Follow up with policyholders on outstanding
DESCRIPTION Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day breaks and lunches based on the actual staffing Executes skill change and reallocation requests and initiatives DESCRIPTION Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day breaks and lunches based on the actual staffing Executes skill change and reallocation requests and initiatives