DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective Provide policyholders with technical support on the client systems. Follow up with policyholders on outstanding
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project security and compliance teams. • Guide external consultants on support cases & projects while ensuring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project security and compliance teams. • Guide external consultants on support cases & projects while ensuring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
with the EE Manager to ensure timely submission (annual) Support action from the quarterly EE Committe Transformation Policy and implement internally through consultation and training across the business Support development Co-ordinate the company BBBEE process Help develop EE reporting and monitoring tool Support project management Procurement to identify existing gaps and optimise services to be set aside for BEE Suppliers Report on current Track and monitor identified measures to improve EE Participate in BBBEE communication meetings Government
with the EE Manager to ensure timely submission (annual) Support action from the quarterly EE Committe Transformation Policy and implement internally through consultation and training across the business Support development Co-ordinate the company BBBEE process Help develop EE reporting and monitoring tool Support project management Procurement to identify existing gaps and optimise services to be set aside for BEE Suppliers Report on current Track and monitor identified measures to improve EE Participate in BBBEE communication meetings Government
expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates accountability. Consultants in this practice will be required to work closely with our clients on onsite projects and IT personnel. To lead client engagements, ensuring consistent service delivery Business development expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates accountability. Consultants in this practice will be required to work closely with our clients on onsite projects
expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates accountability. Consultants in this practice will be required to work closely with our clients on onsite projects and IT personnel. To lead client engagements, ensuring consistent service delivery Business development expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates accountability. Consultants in this practice will be required to work closely with our clients on onsite projects
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and